What is the process for exchanging a product?

Please note that each item is eligible for a return or exchange request only once. If you wish to exchange an item, you can either arrange a reverse pickup with us, or you can ship the parcel back to us at the following address:

After we receive the product, it will go through a comprehensive quality check. If it meets our standards, we will proceed with your request. To learn more, please consult our return and exchange policy.

How can I cancel my order and receive a refund?

Please note that we accept returns for items that are unworn, unused, unwashed, unaltered, undamaged, and still have the original tags within 7 days of delivery. We cannot accept cancellations after 24 hours from the time the order was placed.

To learn more about our return and exchange policy, please visit our website. If you have any other questions, please feel free to contact us at